BIGZONE PRIVACY POLICY

Last Updated: June 2026

Welcome to BigZone ("BigZone", "we", "our", or "us").

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, marketplace, mobile applications, and related services.

By using BigZone, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

• Full Name

• Email Address

• Mobile Number

• Billing Address

• Shipping Address

• Company Information

• National Identification Information (where required)

Account Information

• Username

• Password

• Seller Profile Information

• Store Information

Transaction Information

• Orders

• Payments

• Refunds

• Purchase History

Technical Information

• IP Address

• Browser Type

• Device Information

• Operating System

• Cookies and Analytics Data

2. How We Use Your Information

We use your information to:

• Create and manage accounts

• Process orders and payments

• Provide customer support

• Verify seller identities

• Improve platform performance

• Prevent fraud and abuse

• Send important service notifications

• Comply with legal obligations

3. Marketplace Transactions

BigZone operates as a marketplace connecting buyers and sellers.

When an order is placed:

• Buyer information may be shared with the relevant seller.

• Seller information may be displayed to buyers where necessary.

• Fulfillment partners may receive delivery-related information to complete shipments.

4. Cookies & Analytics

BigZone uses cookies and similar technologies to:

• Improve user experience

• Remember preferences

• Analyze website performance

• Improve marketplace functionality

Users may disable cookies through browser settings; however, some platform features may be affected.

5. Payment Information

BigZone does not store full payment card details on its servers.

Payments are processed through approved third-party payment providers and gateways.

All payment processing is subject to the policies of the respective payment provider.

6. Information Sharing

We do not sell personal information.

We may share information with:

• Sellers

• Fulfillment Partners

• Payment Providers

• Technology Service Providers

• Legal Authorities (when required by law)

7. Data Security

We implement reasonable technical and organizational measures to protect information against:

• Unauthorized access

• Disclosure

• Alteration

• Destruction

While we strive to protect user information, no system can guarantee complete security.

8. User Rights

Users may:

• Access their information

• Update account information

• Request correction of inaccurate information

• Request account deletion (subject to legal obligations)

Requests may be submitted through our support channels.

9. Marketing Communications

BigZone may send:

• Service notifications

• Order updates

• Promotional communications

Users may unsubscribe from promotional communications at any time.

10. Third-Party Links

BigZone may contain links to third-party websites and services.

We are not responsible for the privacy practices of external websites.

Users should review the privacy policies of those websites separately.

11. Children's Privacy

BigZone services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

12. Data Retention

We retain information for as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

13. Changes to This Policy

BigZone reserves the right to update this Privacy Policy at any time.

Updated versions will be published on the website.

Continued use of the platform constitutes acceptance of the updated policy.

14. Contact Us

BigZone

Website: www.bigzone.world

Email: support@bigzone.world